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Customer Service Manager Cover Letter

Ronald Andrews

3110 Mount Olive Road

Gainesville, GA 30501


Oct 18, 2010

Mrs. Ida Wood

AvalonBay Communities, Inc

140 Ingram Road

High Point, NC 27260

Dear Mrs. Wood,

I was referred to you by an ad on about your Customer Service Manager position at AvalonBay Communities, Inc. I meet all of the expectations in your job description, and am applying with this cover letter and resume today.

I have over six years as a Customer Service Manager in a call center setting, supervising and troubleshooting for a team of over 50 Customer Service Representatives. My track record is impeccable, and I have wards to offer in this role. Previous to this, I was a Customer Service Representative myself for over four years, handling all incoming calls about products to conclude questions, complaints, and billing concerns. I am just eth high energy, great supervisor, and highly communicative Customer Service Manager that your company needs, and my resume and this cover letter should prove it.

I would love the opportunity of o speak to you in person. Please review this cover letter and resume at your convenience, and then call me at 222-986-6818.


Ronald Andrews