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Customer Service Representative Cover Letter

Patricia Hoke

4689 Wescam Court

Wellesley, MA 2181


Dec 14, 2010

Mrs. Lolita Beal

Phillips Service Industries

996 Collins Avenue

Columbus, OH 43215

Dear Mrs. Beal,

I write as I am an extraordinary Customer Service Representative who could bring new levels of efficiency, productivity, and customer service to your company. I am applying with this cover letter and enclosed resume for your open Customer Service Representative position today.

Over the last five years as a Customer Service Representative at Verizon Wireless, I have had the charge of contacting customers for updates and order needs, as well as taking hundreds of incoming calls per day for help with products and services, questions about service, and directing issues to corresponding company departments. My customer satisfaction rate is outstanding, and I have won three awards for customer service in the last five years. I am high energy, very friendly, and know how to work fast in an ever changing environment.

I would like to tell you more about my proficiencies and experiences in the role. I will call next week to follow up, and see if we might schedule a time to meet in person. Thanks so much.


Patricia Hoke