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Call Center Cover Letter

Iris Brown

4225 Pinewood Avenue

Marquette, MI 49855


Dec 3, 2010

Mrs. Gisela Kuhn


4272 Moonlight Drive

Camden, NJ 8102

Dear Mrs. Kuhn,

I was recently searching for a Call Center professional position that would match my experience and skills, as well as my exceptional customer service capabilities. I found it with your advertised Call Center professional position on I am very excited about this opportunity, and I am also well qualified for it. I have enclosed my resume, as you have requested, along with this cover letter for your convenience.

I have the experience that you are seeking in a Call Center professional for Convergys, as I have been a Call Center professional for the past six years at R.W. Smith & Co. In this position, I have been in charge of taking inbound as well as outbound calls from customers, coordinating service from other departments, and satisfying customers according to their needs. I have a great level of patience, wonderful communication skills, and am highly efficient and organized.

Thank you for your time, and please review my resume along with this cover letter at your convenience.


Iris Brown